REESE VILLA PERSONAL CHEF SERVICES
Effective February 23rd, 2026
Booking & Deposit
To reserve your event date, a non-refundable deposit is required. The deposit amount will be selected by you during the checkout process, based on your chosen service and guest count. Your date is not secured until the deposit is paid.
The remaining balance is due the day before your scheduled service. Bookings made within 48 hours of service require full payment at the time of booking.
2. Retainer & Rescheduling Policy
All booking retainers are non-refundable.
Retainers may be transferred as a service credit under the following terms:
Valid for up to 12 months from the original event date
May be applied toward one future event date
Subject to availability
Has no cash value
Is not transferable to another client
Expires if unused after 12 months
One complimentary reschedule is permitted. Additional reschedules may incur an administrative fee.
3. Cancellation Policy
Cancellations made more than 30 days prior to the event:
Retainer is retained and may be applied as a service credit within the 12-month window.
Cancellations made within 30 days of the event:
Retainer is forfeited.
Cancellations made within 7 days of the event:
Full contracted amount is due.
Same-day cancellations or inability to provide property access:
No refunds.
Once services are rendered, all payments are final.
4. Menu & Guest Count Adjustments
Final menu selections and guest count must be confirmed no later than 7 days prior to the event.
Bookings made within 7 days of service are not eligible for menu modifications.
Increases in guest count may result in additional charges.
5. Special Menu Requests
We specialize in curated menus reflecting our culinary standards and expertise. Custom requests outside of our established offerings may be declined to ensure quality and consistency.
6. Property Readiness
Clients are responsible for providing a clean and functional kitchen environment, including cleared countertops, sink, stove, oven, and dishwasher.
If excessive cleaning is required prior to service, a $250 cleaning fee may apply.
7. Short-Notice Booking Fee
Bookings made within 7 days of the event date are subject to a $200 expedited coordination fee.
8. Delay or Access Fee
If property access is unavailable beyond a 30-minute grace period, a $50 delay fee may apply.
9. Professional Environment Clause
Reese Villa Personal Chef Services reserves the right to discontinue services without refund if staff safety, professionalism, or working conditions are compromised.
10. Contractor Disclosure
Reese Villa Personal Chef Services collaborates with a vetted network of independent culinary and hospitality professionals who operate under our service standards and event guidelines.
While these professionals are independent contractors, Reese Villa maintains oversight of event coordination and quality standards to protect the client experience.
11. Communication Policy
By booking with us, you consent to receive service-related communications via text message from:
Customer Care Line: (910) 444-1387
Assigned Chef Coordination Line
Message frequency varies. Msg & data rates may apply. Reply STOP to unsubscribe.
12. Policy Updates
Policies are subject to change at any time and apply to bookings confirmed after the effective date listed above.